Find Our Offices

Our call centre hours are between 8 am - 7 pm daily.

–If you need to support outside of these hours please feel free to use the self service options available on our website https://www.mymetlife.net/ or download our mobile app. 

American Life Insurance Company (MetLife)
Dar Al Noor Building, Block No.233, Way No. 403
Building No.52, MSQ, Bausher,Office 405 & 406
P.O. Box: 894, PC114, Jibroo
Tel. (from Oman): 800 70708
Tel. (from outside Oman): (968) 2 477 0998
Fax: (968) 2 477 0901
E-mail: customerservices.gulf@metlife.com

Dubai Airport Free Zone Authority (DAFZA)
7W Wing (West Wing),
P.O. Box 371916
Dubai, UAE
Toll Free: 800-MetLife (638 5433)
Fax: +971-4-415 4445
e-mail: customerservices.gulf@metlife.com

oelho Agency
2nd Floor, Haffa House Hotel
Ruwi, P.O. BOX 894, Postal Code 114 Jibroo
Sultanate of Oman
Tel: +968 2 470 5937
Fax: +968 2 470 9957

Ved Agency
2nd Floor, Haffa House Hotel,
Ruwi, P.O. BOX 894 ,
Postal Code 114 Jibroo
Sultanate of Oman
Tel:+ 968 2 4787 531 / 2 / 3
Fax: +968 2 4700 463

Nadeem Unit
2nd Floor, Haffa House Hotel,
Ruwi, P.O. BOX 894 ,
Postal Code 114 Jibroo
Sultanate of Oman
Tel:+ 968 2 478 7531 / 2 / 3
Fax: +968 2 4700 463

Kuwait

Salhia Complex,
Salhia area, Fahd Al Salem Street,
Gate # 3, 1st floor,
P.O. Box 669, Safat 13007,
Kuwait city,
Kuwait
Tel: 965) 2 243 5113 / (965) 2 208 9350
Fax: (965) 2 244 5664 / (965) 2 208 9334
e-mail: customerservices.gulf@metlife.com

Bahrain
Office # 31, Building # A0452
Road # 1010 Sanabis 410
P.O. Box 20281
Manama, Kingdom of Bahrain
Tel. (From Bahrain): 800 08033
Tel (from outside Bahrain): (973) 17 556 608
Fax: (973) 17 311 229
e-mail: customerservices.gulf@metlife.com

Qatar
Abdul Jaleel Abdul Ghani Building
Office 402 & 403
4th floor
Airport road
P.O.Box 913
Doha - Qatar
Tel. (from Qatar): 800 9711
Tel. (from outside Qatar): (974) 44655057/078
Fax: (974) 444 05 445
e-mail: CustomerCare.QA@metlife.qa

Regional Office - LEVANT

Dubai International Financial Centre (DIFC)
Level 15, Central Park Offices
P.O. BOX 211012
Dubai - UAE
Tel: +971-4-3687555
Fax: +971-4-3687525
e-mail: service-regional@metlife.ae

Egypt

Nile City, North Tower, 28th Floor
Corniche EL Nile, Ramlet Beaulac
Cairo - Egypt
Tel: +202-24619020
Fax: +202-24619022
e-mail: service-egypt@metlifealico.com

Jordan

Building # 91
Zahran Street
4th Circle, Jabal Amman
P.O. Box 1307
Amman 11118 - Jordan
Tel: +962-6-5930912
Fax: +962-6-5930049
e-mail: service-jordan@metlifealico.com

Lebanon

JM Plaza Bldg.
Concorde Square – Verdun
P.O.Box: 14-5644 / 11-2547
Beirut - Lebanon
Tel: +961-1-753111 / +961-3-386299
Fax:+ 961-1-756300
e-mail: service-lebanon@metlifealico.com

Palestine

Ramallah Office
Central Building
Al-Moghtarebein Square
P.O. BOX 63
Ramallah – Palestine
Tel: +970-2-2956748

Turkey

Kavacık Ticaret Merkezi Rüzgarlıbahçe Mahallesi Kavak Sokak
B Blok No: 18 
Kavacık Beykoz 34805
İstanbul - Turkey
Tel: +90 216 538 91 00
Fax: +90 216 538 94 98

To contact MetLife’s DIFC Data Protection Officer in respect to the processing of your personal data please email Gulf.Compliance@metlife.ae or send mail to P.O. Box 371916, Dubai, UAE.  MetLife DIFC is a Non-Regulated entity licensed as a regional management office of a Foreign Recognized Company.